Founding member of Boeing's global enterprise design system team, serving engineers and designers across the globe.

• Improved adoption, reduced interpretation gaps, and increased consistency in how design system standards were applied by establishing cross-functional alignment practices.
• Maintained the library, documentation ecosystem, and Storybook resources teams relied upon, ensuring design system standards remained accessible and current.
• Reduced onboarding friction for consuming teams by conceiving and solely owning a designer and developer starter kit.
• Connected design decisions to implementation outcomes by helping designers understand the downstream consequences of architecture choices.
• Accelerated delivery across product teams by establishing design-to-engineering contracts that reduced interpretation confusion and improved implementation accuracy.

Founded UX Engineering as a formal discipline through two years of research, executive alignment, and a structured one-year pilot that introduced a new way of thinking about collaboration and process.

• Reframed how Boeing leadership understood the root causes of design-engineering friction through two years of research and cross-functional investigation, securing C-suite approval for a one-year organizational pilot.
• Formally established UX Engineering as an official HR-recognized discipline, defining the operating model, scope, and success criteria.
• Drove alignment across PMs, POs, and senior leaders by providing talks and joining portfolio-leader staff meetings, cascading through their direct reports.
• Accelerated team capability by embedding within product teams on short-term engagements and demonstrating methodology in practice.

Full product UX ownership and production front-end delivery for aviation software serving 400+ organizations and 400,000+ devices worldwide.

• Drove measurable reduction in support contacts across 400+ organizations through research-grounded redesign of administrator workflows.
• Reduced front-end implementation burden on developers by delivering production Angular code integrated directly into shipping products.
• Investigated recurring sources of design-engineering friction through sustained cross-functional research.

Converted from contract to full-time based on demonstrated ability to deliver production-ready front-end code directly to middleware and back-end developers.

End-to-end product design and production front-end delivery for a nationwide pop-up retail platform: marketing website, admin portal, and consumer mobile app.

• Promoted from UX/UI Designer to Senior, expanding responsibility from product design into production front-end implementation across web and mobile products.
• Reduced interpretation gaps between product, design, and engineering by delivering production front-end code that translated design intent into implementation.

160+ website launches over two decades. Built a 100% referral-based consultancy with multi-decade client retention spanning non-profits through Fortune 500 organizations. Strategic design consultant to a Silicon Valley branding firm for 10+ years.

• Owned the full delivery lifecycle from discovery through implementation and long-term client partnership, building deep understanding of how communication, process, and implementation decisions shape outcomes.

Editorial design and production for nationally-distributed consumer and trade magazines.